Job Description

JOIN OUR TEAM AND RECEIVE A $4,000 RETENTION BONUS Segue, Inc. is a non-profit outpatient mental health facility that has been providing quality mental health services to the citizens of Jackson & Hillsdale counties in Michigan for over 30 years, offering intensive and essential services and programs. We are searching for a qualified ACT Team Lead for our Jackson, MI, office. POSITION SUMMARY The Mental Health Advocate provides person-centered, community-based behavioral health services to individuals receiving Assertive Community Treatment (ACT) services. This position promotes recovery, independence, and community integration through assessment, advocacy, care coordination, crisis intervention, skills development, referral and linkage, and ongoing support. Working as part of a multidisciplinary ACT team, the Mental Health Advocate partners with consumers, their natural supports, and community providers to develop and implement individualized treatment plans that promote improved health outcomes and quality of life. Success in this position requires excellent interpersonal communication, sound clinical judgment, effective time management, accurate documentation, collaboration within a multidisciplinary team, and a commitment to person-centered, recovery-oriented care. QUALIFICATIONS Required: Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Criminal Justice, Nursing, Education, or related field Qualified Mental Health Professional (QMHP) or ability to meet QMHP qualifications under Michigan Medicaid requirements Valid Michigan driver's license with an acceptable driving record Current automobile insurance meeting Michigan requirements Ability to safely transport consumers in personal or agency vehicles Ability to maintain confidentiality Ability to document services accurately in an Electronic Medical Record Reside within a 45-minute radius of the local hospital to ensure readiness for possible on-call duties Preferred: Experience in community mental health ACT experience Crisis intervention experience Knowledge of person-centered planning Motivational Interviewing Trauma-Informed Care Recovery-oriented services Experience utilizing an electronic medical record system ESSENTIAL JOB FUNCTIONS Consumer Assessment & Treatment Conduct intake, quarterly, annual and ongoing assessments Develop person-centered treatment plans Monitor progress toward treatment goals Participate in interdisciplinary treatment planning Direct Service Delivery Deliver services consistent with recovery-oriented, person-centered, trauma-informed, and culturally responsive principles Deliver community-based behavioral health services Provide crisis intervention Provide advocacy Teach independent living skills Handle, deliver, and monitor consumer use of prescribed medications Care Coordination Coordinate with PCPs, hospitals, community agencies, and other related service providers Assist with referrals Collaborate discharges and continuity of care Documentation & Compliance Complete timely, accurate, and clinically appropriate documentation in accordance with Medicaid, CARF, agency, and regulatory requirements Complete required assessments Consumer Advocacy Assist consumers in obtaining, maintaining, and maximizing benefits, entitlements, housing, employment, transportation, and other community resources Coordinate transportation Promote consumer recovery, independence, self-advocacy, and successful community integration ORGANIZATIONAL EXPECTATIONS Every employee, regardless of position, is expected to: Follow all agency policies, procedures, and standards of conduct Maintain the highest ethical standards and act with integrity in all interactions Protect the confidentiality of consumer, employee, and organizational information in accordance with HIPAA, 42 CFR Part 2, and applicable laws and regulations Promote a respectful, inclusive, professional, and harassment-free workplace Demonstrate sound judgment and make decisions that align with the agency's mission, values, policies, and ethical standards Exhibit professionalism, accountability, and reliability in attendance, communication, and work performance Deliver services that are person-centered, trauma-informed, recovery-oriented, and culturally responsive Treat consumers, families, visitors, coworkers, and community partners with dignity, respect, and compassion Work collaboratively across departments to support organizational goals and positive consumer outcomes Participate in required training and maintain all required licenses, certifications, and professional competencies Support quality improvement initiatives by identifying opportunities for improvement, participating in organizational improvement efforts, and contributing to a culture of continuous learning Comply with Corporate Compliance policies, Recipient Rights requirements, CARF standards, Medicaid requirements, the Michigan Mental Health Code, and other applicable regulatory requirements. Safely operate agency or personal vehicles when required and maintain a valid driver's license and automobile insurance in accordance with agency policy and Michigan law Perform other duties as assigned that are consistent with the responsibilities of the position PHYSICAL REQURIEMENTS Frequent driving between community locations Walking on uneven terrain Entering homes and community settings Occasional lifting of consumer belongings Frequent sitting, standing, walking, bending, reaching Ability to safely assist consumers during crises when appropriate Prolonged periods of sitting and computer use Manual dexterity for keyboarding and operating office equipment COMPENSATION AND BENEFITS Hourly Wage: $20 Opportunities to Earn Bonuses Medical (BCN), Dental & Vision Free Life Insurance ($25,000) Free Short-term Disability Simple IRA Savings 3% Company Match 10 Paid Holidays + Floating Holiday Paid PTO Casual Dress Code Maternity / Paternity Leave Opportunities for Paid Training Free Supervision toward Professional Licensure #J-18808-Ljbffr

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